| Q. |
What is your standard turn around time? |
| A. |
Typically, 48 hours for a job requiring 2 hours or less of work. However, please keep in mind turnaround time is greatly influenced by projects already in house. We will be able to give you a committed time frame once we know what is involved in your project. See below for information about additional fees for projects that require a faster turnaround time.
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| Q. |
Do you offer "RUSH" services? |
| A. |
Yes, however a 50% fee may be charged for projects requiring a faster turn around time which requires time outside our typical office hours (evenings, weekends or holidays).
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| Q. |
What are you payment terms? |
| A. |
At the present time, we only accept check, cash or money orders. For customers who have an on-going account with Laurie's Office Support, payment for all projects is due when the project is completed. For those clients who retain an on-going account, invoices are sent either weekly or monthly, depending on the specific terms individually negotiated.
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| Q. |
What if I have a project that you don't have listed? |
| A. |
It is impossible to list everything we are capable of, so please contact us and we'll be happy to discuss your project with you. |
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